Terms of Service

Welcome to SkyVPN. The skyvpn.net website (the Website or SkyVPN Website), the SkyVPN application (the Software or SkyVPN Software) and the SkyVPN VPN proxy service (the Service) are owned and operated by SkyVPN, Inc. ( 'SkyVPN', 'us' , ' or ', 'we' ). By visiting our website or using SkyVPN application and accessing the information, resources, services, products and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

This agreement is in effect as of October 9, 2016.

WE RESERVE THE RIGHT TO CHANGE THIS USER AGREEMENT FROM TIME TO TIME WITHOUT NOTICE. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO REVIEW THIS USER AGREEMENT PERIODICALLY TO FAMILIARIZE YOURSELF WITH ANY MODIFICATIONS. YOUR CONTINUED USE OF THE WEBSITE AND/OR THE SOFTWARE AFTER SUCH MODIFICATIONS WILL CONSTITUTE ACKNOWLEDGMENT AND AGREEMENT OF THE MODIFIED TERMS AND CONDITIONS.

The Service

SkyVPN provides the Service as a means of protecting your privacy by establishing a secure Virtual Private Network (VPN) connection when connecting to the Internet through unsecured networks or browsing unsecured websites. The Service’s VPN utilizes a proxy Internet Protocol (IP) address (a Proxy IP Address).

Usage Policy

You agree to comply with all applicable laws and regulations in connection with your use of this service.
You are responsible for maintaining the confidentiality of your security credentials, activation codes, and/or passwords (if any) and are liable for any harm resulting from disclosing or allowing disclosure of these credentials.
You further agree that you, or anyone using the service under your account, will not engage in any of the following activities, and that any of the following activities constitute grounds for termination of your account:

• Sending or transmitting unsolicited advertisements or content (spam) over the Service, via e-mail or any other communication channel.
• P2P and Torrents on US, UK, CA and FR servers.
• Sending, transmitting or receiving any illegal content over the Service, including but not limited to child pornography, whether via e-mail, peer-to-peer file sharing, or any other electronic communication channel.
• Uploading, downloading, posting, reproducing, or distribution of any content protected by copyright, or any other proprietary right, without first having obtained permission of the owner of the proprietary content.
• Engaging in any conduct that restricts or inhibits any other subscriber from using or enjoying the Service.
• Attempting to access, probe, or connect to computing devices without proper authorization (i.e., any form of “hacking”).
• Posting to or transmitting through the Service any unlawful, harmful, threatening, abusive, harassing, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that may constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, national or international law.
• Using the Service for anything other than lawful purposes. Violations of this Usage Policy may result in termination of your account. Additionally, you may be held responsible for any and all damages incurred by SkyVPN, including any amounts charged by any outside entity due to said violation(s), including without limitation attorney’s fees and costs.

SkyVPN enables you to download software, software updates or patches, or other utilities and tools onto your computer or Internet-enabled device ('Software'). SkyVPN grants to you a non-exclusive, limited license to use the Software solely for the purpose stated by SkyVPN at the time the Software is made available to you and in accordance with these Terms. Modifying, distributing to unauthorized parties, reverse engineering, or otherwise using the Software in any way not expressly authorized by SkyVPN, is strictly prohibited.

Fair use policy

SkyVPN bandwidth is subject to a fair use policy. This entails that service usage with regards to bandwidth is unlimited within reason. If reasonable bandwidth is exceeded SkyVPN has the right but not the obligation to throttle or terminate the account in question for the remainder of the billing cycle. For Free connections the reasonable usage limit is subjective to the judgment of SkyVPN. 'Unlimited traffic' for Basic service is defined as what the vast majority of users will utilize in any given day. SkyVPN considers the following to be fair usage: 600MB traffic per day. SkyVPN has the right to change this reasonable usage limit at any time.

Third-Party Advertisements

SkyVPN may deliver third-party advertisements. Advertisements may be displayed within the SkyVPN app or to overlay a page or as an interstitial. You hereby acknowledge and consent that SkyVPN may deliver third party advertisements to overlay a page or as an interstitial, or in any manner that SkyVPN finds suitable. SkyVPN reserves the right to prevent your access to the Service or continued use thereof if You violate our terms by engaging in fraud, copyright infringement or employing an adblocking product or other software or mechanism that prevents You from participating in advertising programs, surveys, or other activities that involve monetization of the Service. SkyVPN does not endorse any information, materials, products, or services contained in or accessible through advertisements. Accordingly, your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service are solely between You and such advertiser. ACCESS AND USE OF ADVERTISEMENTS, INCLUDING THE INFORMATION, MATERIALS, PRODUCTS, AND SERVICES ON OR AVAILABLE THROUGH ADVERTISEMENTS SITES IS SOLELY AT YOUR OWN RISK.

The sponsored offers for free SkyVPN traffic are hosted by third party sponsors. SkyVPN shall have no liability to change the policy of the third parties and shall not be responsible for any missing credits from sponsored offers. You agree to be responsible for claiming missing credits from the third party sponsors.

Payment and Subscription

SkyVPN offers a 7-day free trial purchase option. The free-trial subscription begins immediately but it won't be billed until the free trial period is over. Your account will be charged within 24 hours prior to the end of the free trial period. You can cancel the free-trial subscription before the end of the free trial period by going to your Account Settings at iTunes Store. Payment will be charged to iTunes Account or Google Play Store at confirmation of purchase, SkyVPN will not force users to pay by any means. Your account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Unless auto-renew is turned off at least 24-hours before the end of the current period, or the subscription will take place. Users can turn off the auto-renew in user's Account Settings of Apple Store or Google Play Store after purchase. No cancellation of the current subscription is allowed during active subscription period. To the extent that payment mechanisms are provided through third parties, you agree that SkyVPN is not responsible for the charges of the renewal and all payments are non-refundable.SkyVPN offers the following subscriptions:
*Unlimited Premium Plan One Month : USD $9.99/month*Unlimited Premium Plan One Year: USD $35.99/year
*Unlimited Premium Plan With Sale One Year: USD $28.99/year
*Unlimited Premium Plan With Trial One Month : USD $9.99/month after free trial
*Unlimited Premium Plan With Trial One Year : USD $35.99/month after free trial
*Unlimited Premium Plan Three Month : USD $9.99/3 months
*Unlimited VIP Plan One Year: USD $59.99/year
*Unlimited VIP Plan One Month : USD $1.99/month
You may cancel your account with a full refund within 30 days of your initial purchase ('Money Back Guarantee').Refunds are generally processed within seven (7) days, and are made to the original form of payment used for purchase. All refunds are sent in USD and therefore the refund amount could differ from the amount originally paid in local currency.
Any change to the original purchase, such as upgrading to an extended billing term or purchasing of additional licenses under the same account, shall constitute a waiver of the Money Back Guarantee option. To request a refund under the Money Back Guarantee, send an email with your request to: contact@skyvpn.net
Subscriptions purchased via the iTunes/App Store are subject to iTunes/App Store refund policies. This means we cannot grant refunds if you purchased an app through iTunes/App Store – you will have to contact store support for that.
You have a right to cancel your account at any time. You can cancel a recurring subscription from your website profile, iTunes/App Store or Google Play Store. Cancelled accounts will not be refunded for the unused part of the ongoing service period.

Privacy Policy

We represt your privacy, and we've created a separate Privacy Policy page to furhter explain how we collect, manage, process, and secure your information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here.

Limitation of Warranties

By using the Website or the Software, you understand and agree that all Resources we provide are 'as is' and 'as available'. This means that we do not represent or warrant to you that:

• The use of our Resources will meet your needs or requirements.
• The use of our Resources will be uninterrupted, timely, secure or free from errors.
• The information obtained by using our Resources will be accurate or reliable.
• Any defects in the operation or functionality of any Resources we provide will be repaired or corrected.

Furthermore, you understand and agree that:

• Any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
• No information or advice, whether expressed, implied, oral or written, obtained by you from SkyVPN, Inc. or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. SkyVPN, Inc. will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

WE EXPRESSLY DISCLAIM ALL WARRANTIES EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOUR USE OF OUR RESOURCES SHALL BE AT YOUR OWN RISK. WE SHALL NOT UNDER ANY CIRCUMSTANCES BE RESPONSIBLE FOR ANY LOSS OR DAMAGES OF ANY KIND UNDER ANY LEGAL THEORY ARISING FROM YOUR USE, REGISTRATION TO USE, OR INABILITY TO USE, OUR RESOURCES, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Copyrights/Trademarks

All content and materials available on the Website and the Software, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of SkyVPN, Inc., and are protected by applicable copyright and trademark laws. Any inappropriate uses, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by SkyVPN, Inc.

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of the Website, the Software and the Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Law

The Website and the Software are controlled by SkyVPN, Inc. from its offices located in Hong Kong. The Website and the Software can be accessed by most countries around the world. As each country has laws that may differ from those of Hong Kong, by accessing our website and the Software, you agree that the statutes and laws of Hong Kong, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in the courts located in Hong Kong. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Contact Information

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at: contact@skyvpn.net